|Recommended: YesGreat People — I love it here
|Recommended: YesReview — Overall living conditions are standard, no major complaints, however I would like if an exterminator can come out.
|Recommended: No1840 — this building needs serious cleaning and more maintenance people to keep it clean. three maintenance people is not enough. that is why roaches are in the hallways for days at a time dead. the pool area looks messy and bugs all over the chairs. parking is nonexistent come in at 10PM even visitors parking is full but then you get your car towed if you park anywhere else.
|Recommended: NoUnderestimated Roach Infestation — I love the vibe. I'm barely in my apartment and when I come back I am greeted with a lot of roaches. I didn't expect it to be as bad as it is. There are a lot of nymph roaches here which is a sign of infestation. There is most likely a nest nearby apartment T-39
Dear Christian, thank you for taking the time to write a review and we are truly sorry to hear about your experience. We would love the opportunity to make this right and have already scheduled for your apartment home to be serviced by our pest control vendor. We will continue to work with them to ensure any/all concerns in your home are promptly addressed. We sincerely apologize for any inconvenience this experience may have caused you and if you would, please contact our office directly at [email protected] so that we can further assist you with any questions and/or further concerns you may have. Thank you for your patience and please know that your comfort and overall satisfaction with our community and service is our number one goal. Sincerely, 1840 Management Team
|Recommended: YesSurvey — Survey
Thank you for your rating!
|Recommended: YesContented. — I have been living here so long. since 1984 in apartment 219 and from 1994 in apartment 433, it seems as if this is my house. The only change, for me, is something that building management does not have any control over, is the street noise. The revving of the vehicles engine got very noisy and aggravating however i guess I will have to live with it.
Thank you William for this kind review!
|Recommended: NoSuburban Hill Is Missed, 1840 Is Awful — Since Quest has assumed ownership of this property the level of service has drastically declined. The area around the dumpsters looks like a trash dump. Where it used to be 24 hours for a maintenance issue to be resolved, now it takes days. Roaches were never an issue and now they are rampant. This place is on the decline and it has only been 2 months.
Thank you for your valued feedback. We look forward to discussing these concerns with you in more detail and taking further actions toward resolving them completely.